COVID-19

With the recent outbreak of COVID-19 around the world, South Africa included, we are all presented with a greater threat due to the mobility of visitors coming from many different corners of the world. 

In light of the current situation and the challenges we are all experienceing due to the Coronavirus (COVID-19) pandemic, we have initiated measures to protect our guests as well as ourselves and staff in the guesthouse. We value the wellbeing of our staff and guests, and in order to minimise the spread of Covid-19 additional measures have been taken to ensure your, and our health and wellbeing.
 
Upon entering the Santa Lucia Guesthouse you will receive the opportunity to sanitise your hands and luggage handles, and anything else you feel might requires attention. Sanitizing dispensers have been placed in your bedrooms, reception and dining area allowing for regular hand sanitization for all our protection throughout your breakfast and before assisting yourselves to food.

Staff receive daily daily briefings on current industry and government advisories regarding health and safety and the best way forward to prevent virus cross contamination.
⦁ We are monitoring our staff closely, and should anyone be in a vulnerable condition they are put on sick leave as of immediate effect
⦁ Kitchen staff have instructions to wash their hands every 15 minute for the purposes of hand sanitisation and to minimise the risk of contamination.
⦁ All food products and their containers are sanitised on arrival
⦁ Social distancing is encouraged with handshakes temporarily suspended

We are a family run operation and this is our home. We have a vested interest in our safety, and therefore yours. We receive daily updates with regards to best practices directly relating to the hospitality industry and these are in turn implemented in our guesthouse through the education of our staff.
 
In the event of a symptomatic guest, we are available 24/ 7 to provide assistance, with a quarantine procedure in place.

Rooms are cleaned daily and deep cleaned after every departure using recommended products and cleaning methods as prescribed to ensure all our guests safety. During this time, we are encouraging staff and guests alike to be mindful of their wellbeing and the health of those around them, by following the recommendations as set out by our National authorities and the World Health Organisation.
 
We fully support our governments decisions on the matter and will continue to support all measures taken to reduce the spread of COVID-19, and flatten the infection curve in a global attempt to reduce its spread.
 
We wish you safe and healthy journey forward. Our thoughts are with you and all your families as you navigate this challenging time. Please do not hesitate to reach out to us concerning any bookings you have or would like to make. We are in this together and hope that we emerge stronger, once this uncertain time passes.

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